This is where we share practical advice on agency operations - from managing retainers and tracking time, to keeping projects and budgets on course. We'll also delve into the world of technology and SaaS products. Every article is written to help you get more out of Wisdom and your work life - and even more out of your day.
Less theory, more doing.
What’s New in Wisdom: Smarter Tools, Sharper Control We’ve been hard at work behind the scenes, refining and expanding the Wisdom platform based on feedback from our users – and we’re excited to share a series of powerful new features designed to give agencies, consultancies, and professional service firms even more control over their operations. […]
In service businesses, from marketing agencies and creative studios to solicitors and accountants, retainers offer a rare combination of stability and scalability. They underpin predictable revenue, strengthen client relationships, and help teams plan their workload more effectively. But managing retainers well? That’s where things often get tricky. Whether you’re a small agency juggling a few […]
Last week, Prolific North published an article highlighting the launch of Wisdom, a new SaaS platform designed specifically for marketing agencies. The platform was developed by the team behind Wish, a creative & digital marketing agency with over 20 years of experience – who built the product after years of struggling with disconnected tools and […]
The Best Operations Tools for Agencies (And Why the Right Stack Matters) In the fast-paced world of agencies, solid operations aren’t just about staying organised – they’re about staying profitable. From client onboarding to timesheet approvals, every internal process shapes your ability to deliver work efficiently and scale smoothly. Whether you’re a three-person creative team […]
After years of hands-on experience, experimentation, and frustration with tools that never quite fit, the team behind leading UK agency Wish has launched Wisdom – a purpose-built operations platform designed to meet the real needs of creative, digital and marketing agencies. Unlike many SaaS platforms designed in a vacuum, Wisdom was shaped by decades of […]
How agencies are handling the chaos – and why integration might be the missing link. Most agencies today are juggling a stack of tools just to keep day-to-day operations ticking over. Project boards. Time trackers. Communication apps. File storage. CRMs. They each do a job – some very well – but using five or six […]
The landscape of work has undergone a seismic shift in recent years. For creative, PR and digital agencies, the traditional five-day office week has given way to more flexible, hybrid models – a blend of remote and in-office working that is fast becoming the norm. According to a 2024 Gallup report, over 70% of knowledge […]
In today’s fast-paced business environment, Software as a Service (SaaS) products and agency time tracking tools have become indispensable. These cloud-based solutions offer a range of functionalities that help businesses operate more efficiently and effectively. This article explores the most popular types of SaaS products available, reasons for their widespread use, and how they can […]
The Importance of Time Keeping in Business Time keeping within a business is often overlooked, but it’s crucial for various reasons. While not every business needs to track time meticulously, for those that do, managing time effectively can mean the difference between profit and loss. This article looks at the different ways to record time, […]
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